Overview
The role of Executive Assistant has changed dramatically over the years. Before it was more of a supporting role, today it is a strategic role. Today, executives lean on their assistants not just for admin help but for strategic counsel, technical expertise, and critical analysis. EAs are now involved in a wide variety of roles from project management, internal communication, budgeting, resource planning and so much more. These demand a unique way of thinking about your role and a higher level of confidence.
Attending this Masterclass will show you how to manage this with ease. Tell your colleagues and friends.
Course Benefits & Objectives
- Understand the power of Emotional Intelligence and use it to your advantage
- Enhance recognition of your role at the workplace and in the society
- Understanding your role and responsibilities
- Become more focused and goal-oriented
- Be able to use influence and persuasion to achieve the best outcomes
- Better delegation and negotiation skills
- Professional skills in communication, coordination, and organization
- Understanding different personality styles
Topics lined-up… (see below for the detailed course outline)
¤ Day 1
» Executive Assistants, their spider role
» Executive Presence (what is it, and how to create?)
» Communicating for Commitment
» Organizational Skills
¤ Day 2
» Positive Thinking and Resilience
» Staying Connected During Travel Trips
» Defining Your Role in Projects
» Problem Solving and Decision Making
Plus, Precision Enhancing Activities…
- Abseiling
- High Beam & Croc Bridge
- Paintball
- Zipline
Who Should Attend?
- Executive/Management Secretaries, Assistants, and PAs
- Administrative Assistants, Coordinators, Managers, and Officers
- Office Assistants, Administrators, Managers and Supervisors
- Project/Team/Department Assistants, Coordinators, Officers, and Leaders
- Personal Assistants
- Secretaries
Fees
US$325.00 per delegate covering conferencing, course slides, stationery, teas, lunch, refreshments, cordials, activities and the Executive Assistants Advanced Skills Masterclass Certificate”.
Discounts
- 5% Corporate Discount for 5 or more bookings from the same organisation.
- 5% Students/Members Discount for students and members of the Administrative Assistants Academy – visit https://adminassistantsac.com/ for more details on our courses and membership.
To make your bookings (our banking details)
Administrative Assistants Academy
Bank: Stanbic Bank (Msasa Branch)
USD Account No.: 9140006044394
OR
Administrative Assistants Academy
Bank: CBZ Bank (Msasa Branch)
USD Account No.: 61908790024
We look forward to warmly welcoming you to this Executive Assistants Advanced Skills Masterclass.
Yours faithfully
FOR ADMINISTRATIVE ASSISTANTS ACADEMY
Caroline T. Mawanga
Training Coordinator
Call: +263717077927, +263789732986
Email: admin@adminassistantsac.com
Detailed Course Outline
Day 1
Executive Assistants, their spider role
- The wide range of duties provided by EAs.
- Levels of integrity and confidentiality required
- Understanding your organizations’ business and how your role maximize its success
- Solution-oriented mindset
- Leadership and communicating skills
Executive Presence
- How to develop and master executive presence
- Ability to inspire confidence in your leader your colleagues, and your direct reports.
- Leading without a traditional title of authority
- Understand how others experience you
- Leading up to your executive and down and out to others throughout the organization.
Communicating For Commitment
- Creating great first impressions
- How to influence and persuade
- Business writing in Five easy steps
- Practical Exercise: Minutes and Agendas
Organizational Skills
- Time is money, use it well: Diary Management
- Forward Planning and Crisis Management
- Helping your manager delegate effectively
- Practical Exercise developing your Action
- Priority Matrix and using Cabinet
Day 2
Positive Thinking and Resilience
- Developing the “can do” attitude
- Meditation and gratefulness
- How to Bounce Back every time
- The 7 Cs of resilience
- Practical Exercise
Staying Connected During Travel Trips
- Making travel easy apps to save you time
- Managing different time-zones and cultures
- Developing a plan B and C
- Practical Exercises – Using the apps
Defining Your Role in Projects
- The five steps to a project
- Co-ordinating across cultures
- Tools to ensure the success of the project, on time and on budget
- Practical Exercises – Event Planning
Problem Solving and Decision Making
- RATER customer service model and how to use it to minimize problems
- Brainstorming solutions
- Implement, monitor, and take steps to ensure it does not happen again
- Practical Exercises Using the technique to solve a common problem from the delegates
