We are thrilled to extend an invitation to you for our upcoming 2024 Administrative Professionals’ Day and Team Building, to be held from the 26th to 27th September 2024 at Bushman Rock Safaris (Melfort).
Overview…
The 2024 Administrative Professionals’ Day and Team Building is a fun and engaging event designed to recognise and celebrate administrative professionals, recharge your spirit while improving your professional skills through team building and development opportunities among your peers. Don’t miss the chance to register for this popular annual event to acquire the skills needed to provide exceptional customer service. Cultivate a leadership mindset to seize opportunities and face challenges.
Benefits to delegates….
Your time is now! Make connections to other professionals in administrative roles and learn from experts in the field with targeted career guidance.
Learn to use technology for efficient administrative tasks and improved collaboration and understanding of human behaviour to promote more meaningful interactions. Recognize the significance of possessing emotional intelligence and create tailored growth plans to boost skills and advance your career. Discover how to optimize strategic networking for career advancement.
Who is it for…
The 2024 Administrative Professionals’ Day and Team Building is designed to provide valuable insights and knowledge for Assistants, Executive Assistants, Personal Assistants, Office Coordinators, Office Managers, Administrative Professionals and Secretaries.
Topics lined-up…
- Elevate and Empower: Navigating the Future of Administrative Excellence
- True Talk: Elevate your Speaking Presence and Effectiveness
- Digital Transformation in Administrative Processes
- Developing Emotional Intelligence in Administrative Excellence
- Customer Service Excellence for Administrative Professionals
Activities lined-up…
- Team Building
- Wine Tasting
- Game Drive
Cost of Attending…
Early Bird (pay by 6 September) – US$575.00
Regular (after 6 September) – US$595.00
NB: All packages cover; daily return transport to Harare CBD, conferencing and course slides, stationery, teas, lunch, refreshments, cordials, activities and certificates.
Discounts…
- 5% Corporate Discount for 5 or more bookings from the same organisation.
- 10% Membership Discount for members of ICTA in good standing.
To make your bookings (our banking details) …
Pay to our bank account; (Administrative Assistants Academy, Stanbic Bank (Msasa Branch), USD
Account #: 9140006044394) and confirm by emailing your booking form and proof of payment.
We look forward to warmly welcoming you to 2024 Administrative Professionals’ Day and Team Building.
Yours faithfully
FOR ADMINISTRATIVE ASSISTANTS’ ACADEMY
Tafadzwa Mawanga
Training Coordinator
Call: +263717077927, +263789732986
Email: admin@adminassistantsac.com
Detailed Course Outline
- Elevate and Empower: Navigating the Future of Administrative Excellence
In this session, Dr. McCoy-Wilson engages the participants in exploring “Finding Your Why” so that they may reflect on the future of administrative excellence and the most pressing emerging issues facing organizational leaders and administrators.
In this session, participants will:
-
- Differentiate between purpose and “your why”
- Identify the significance of finding “your why” and its connection to administrative excellence
- Reflect on several emerging issues in the future of administrative professionals and organizational leaders: cultural responsivity, community building, inclusiveness, and empathetic leadership
- True Talk: Elevate your Speaking Presence and Effectiveness
Authentic, effective speaking is possible when the speaker has full control of their individual mental, physical, and speech-specific variables comprising the speaking act. Participants will explore their individual capacities in these areas and be guided through exercises that enhance their skills. Participants will increase their awareness of their own speaking habits and the habits of others. The workshop will provide participants with the opportunity for a culminating, brief exercise to demonstrate skills attained.
- Digital Transformation in Administrative Processes
Explore the evolution of administrative processes, from traditional tools like typewriters to the current landscape featuring roles like administrative/executive assistants, program coordinators, and human resources specialists. Delve into the impact of digital transformation and emerging technologies, including the present and future integration of artificial intelligence (AI). Join this interactive workshop for insights into the changing landscape of administrative positions and processes.
- Developing Emotional Intelligence in Administrative Excellence
This dynamic session delves into the core principles of emotional intelligence, emphasizing its pivotal role in enhancing interpersonal relationships, communication, and overall administrative effectiveness. Whether you are an experienced administrative professional or aspiring to excel in this role, this course provides invaluable insights and actionable techniques to navigate the complexities of emotions in the workplace.
- Customer Service Excellence for Administrative Professionals
Learn skills necessary to contribute to the overall success and positive reputation of your organization through a focus on customer service. This session will provide valuable tools and strategies participants can use to elevate their service delivery, navigate challenging situations, enhance interpersonal communication, and foster lasting client relationships.
