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Certified Executive Assistant (CEA) Advanced Diploma

Categories: Certification Courses
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Course Prerequisite(s)

About Course

This course is designed to enable Executive Assistants/ Executive Secretaries and other office professional to realize their value and pivotal role in the organisation. The role of the Executive Assistant/Secretary makes it imperative that he/she has sufficient knowledge and understanding of the key fundamentals of Leadership, Administration, Project Management, Communication, Reporting and Informational Technology. Being well trained Executive Assistant/Secretary is therefore a source of security, prosperity and power!

Aims & Objectives

By taking up this course you will be equipped with the skills to:

  • Understand the key fundamentals of corporate behaviour
  • Understand the art of effective communication
  • Organise and run effective meetings
  • Enhance your presentation skills
  • Appreciate the importance and benefits of people management and leadership
  • Learn how to manage conflict
  • Act within agreed protocols & with diplomacy
  • Become a Certified Executive Assistant (CEA)

The Curriculum

CEA Diploma

  1. Business Writing
  2. Executive Assistant Skills
  3. Customer Service
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What Will You Learn?

  • With a Certified Executive Assistant (CEA) Advanced Diploma, you'll gain advanced skills in:
  • 1. Executive Support Functions: Learn to manage high-level tasks, collaborate with leadership teams, and handle complex administrative responsibilities.
  • 2. Office Management: Develop expertise in administrative operations, ensuring smooth office functioning
  • 3. Communication: Enhance your written and verbal communication skills to effectively interact with executives, colleagues, and clients.
  • 4. Technology: Master office software applications like Microsoft Office Suite to streamline tasks and boost productivity.
  • 5. Organizational Abilities: Develop strategic planning, time management, and problem-solving skills to tackle challenging situations.

Course Content

Introduction to Executive Assistance

  • Understanding the Role of an Executive Assistant
  • Key Competencies for Executive Assistance
  • Executive Assistant Competency Quiz
  • The Evolution of the Executive Assistant Role
  • Reflective Essay: The Modern Executive Assistant

Core Skills for Effective Communication

Advanced Leadership Techniques for Executive Assistants

Strategic Management and Decision-Making

Integrating Leadership, Communication, and Management

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