Certified Executive Assistants (CEA) Diploma

This course is designed to enable Executive Assistants/ Executive Secretaries and other office professional to realize their value and pivotal role in the organisation. The role of the Executive Assistant/Secretary makes it imperative that he/she has sufficient knowledge and understanding of the key fundamentals of Leadership, Administration, Project Management, Communication, Reporting and Informational Technology. Being well trained Executive Assistant/Secretary is therefore a source of security, prosperity and power!

Aims & Objectives

By taking up this course you will be equipped with the skills to:

• Understand the key fundamentals of corporate behaviour
• Understand the art of effective communication
• Organise and run effective meetings
• Enhance your presentation skills
• Appreciate the importance and benefits of people management and leadership
• Learn how to manage conflict
• Act within agreed protocols & with diplomacy
• Become a Certified Executive Assistant (CEA)

The Curriculum

CEA Diploma

4. Business Writing
5. Executive Assistant Skills
6. Customer Service