This distance learning Certified Medical Administrative Assistants (Certificate) course provides relevant, comprehensive instruction on the key administrative duties of a medical secretary or medical assistant. Delivered exclusively online, learners of this course will benefit from: • Fast track your career as a medical secretary • Become a medical secretary professional in months not years! • A relevant comprehensive, practical and application-based curriculum • Self-paced study – study whenever, wherever are • Free up valuable time, don’t waste time and money travelling to classes • No assignment deadlines • Online tutor support • Online discussions and group support
Course Features
- Lectures 25
- Quizzes 3
- Duration 220 days
- Skill level Beginner
- Language English
- Students 59
- Certificate Yes
- Assessments Self
Curriculum
- 3 Sections
- 25 Lessons
- 220 Days
Expand all sectionsCollapse all sections
- MODULE 1: MEDICAL OFFICE ADMINISTRATIVE ASSISTANT SKILLSThink back to a time when you visited a physician’s office. The first interaction you likely had was with the medical administrative assistant. These are the friendly folks who greet you and check you in for your appointment. While checking patients in is an important duty for the medical administration team, they’re also responsible for many other tasks that help keep the medical office running smoothly. Medical office assistants work alongside doctors and nurses, performing various tasks including minor medical procedures, patient care, as well as administrative work.14
- 1.1Who is a Medical Administrative Assistant?
- 1.2Medical Assistant vs Medical Administrative Assistant
- 1.3Medical Assistant vs Medical Administrative Assistant
- 1.4Business Communication
- 1.5Communication Skills in a Medical Office
- 1.6Telephone Skills for Medical Administrative Assistants
- 1.7Office Organisation
- 1.8Office Layout
- 1.9Office Services
- 1.10Work Flow in Office
- 1.11Office Environment
- 1.12Filing and Indexing
- 1.13Medical Assisting Customer Service
- 1.14Assessment Exam: Module 1 – Medical Office Administrative Assistant Skills30 Minutes30 Questions
- MODULE 2: MEDICAL ASSISTANT SKILLSTime constraints force office managers to juggle an enormous number of duties. Without a scheduled strategy to organize and prioritize your office tasks, you can easily forget about important meetings and assignments. This leads to more stress and less productivity. Medical Offices and departments that are organized are more likely to operate efficiently than those who work in chaotic environments. Physicians are incredibly busy people and do not have time to do clerical tasks that are often business critical. That’s where medical office assistants are indispensable. With their unique skill sets they can create order and organize a physician using a proper system for organizing medical records.7
- MODULE 3 - MEDICAL TERMINOLOGY & BASIC IT FOR MEDICAL ASSISTANTSAs the Medical Administrative Assistant, you will use your new computer skills to help patients to make appointments, fill out insurance claims, track procedures and medications, verify tests and design/revise billing procedures in a simulated office setting.7
- 3.1Office Automation
- 3.2Introduction to Microsoft Office
- 3.3Electronic Prescriptions
- 3.4Introduction to Medical Terminology
- 3.5Medical Terminology—Dividing and Combining Terms
- 3.6Medical Terminology—Abbreviations, Symbols and Special Terms
- 3.7Assessment Exam: Module 3 – Medical Terminology & Basic IT for Medical Assistants15 Minutes0 Questions
Requirements
- There are NO previous work or education requirements for entry into any course level. Participants may enrol directly into the diploma or advanced diploma levels without completing lower ranked qualifications. Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.
Features
- Its available as a Certificate, Diploma and Advanced Diploma level course.
- Certificate Level: Suitable for basic entry level positions this level represents a basic level of operational knowledge with general knowledge.
- Diploma Level: Suitable for those with personal responsibility and autonomy (semi-independence) in performing technical operations or organising others in the workplace.
- Advanced Diploma: Suitable for those expect to be involved in significant judgments, planning, and leadership/guidance functions related to workplace products, services, operations or procedures.
Target audiences
- The CMA course is designed for individuals who wish to acquire the refined skills required of a medical secretary or medical assistant.