Curriculum
- 3 Sections
- 25 Lessons
- 220 Days
Expand all sectionsCollapse all sections
- MODULE 1: MEDICAL OFFICE ADMINISTRATIVE ASSISTANT SKILLSThink back to a time when you visited a physician’s office. The first interaction you likely had was with the medical administrative assistant. These are the friendly folks who greet you and check you in for your appointment. While checking patients in is an important duty for the medical administration team, they’re also responsible for many other tasks that help keep the medical office running smoothly. Medical office assistants work alongside doctors and nurses, performing various tasks including minor medical procedures, patient care, as well as administrative work.14
- 1.1Who is a Medical Administrative Assistant?
- 1.2Medical Assistant vs Medical Administrative Assistant
- 1.3Medical Assistant vs Medical Administrative Assistant
- 1.4Business Communication
- 1.5Communication Skills in a Medical Office
- 1.6Telephone Skills for Medical Administrative Assistants
- 1.7Office Organisation
- 1.8Office Layout
- 1.9Office Services
- 1.10Work Flow in Office
- 1.11Office Environment
- 1.12Filing and Indexing
- 1.13Medical Assisting Customer Service
- 1.14Assessment Exam: Module 1 – Medical Office Administrative Assistant Skills30 Minutes30 Questions
- MODULE 2: MEDICAL ASSISTANT SKILLSTime constraints force office managers to juggle an enormous number of duties. Without a scheduled strategy to organize and prioritize your office tasks, you can easily forget about important meetings and assignments. This leads to more stress and less productivity. Medical Offices and departments that are organized are more likely to operate efficiently than those who work in chaotic environments. Physicians are incredibly busy people and do not have time to do clerical tasks that are often business critical. That’s where medical office assistants are indispensable. With their unique skill sets they can create order and organize a physician using a proper system for organizing medical records.7
- MODULE 3 - MEDICAL TERMINOLOGY & BASIC IT FOR MEDICAL ASSISTANTSAs the Medical Administrative Assistant, you will use your new computer skills to help patients to make appointments, fill out insurance claims, track procedures and medications, verify tests and design/revise billing procedures in a simulated office setting.7
- 3.1Office Automation
- 3.2Introduction to Microsoft Office
- 3.3Electronic Prescriptions
- 3.4Introduction to Medical Terminology
- 3.5Medical Terminology—Dividing and Combining Terms
- 3.6Medical Terminology—Abbreviations, Symbols and Special Terms
- 3.7Assessment Exam: Module 3 – Medical Terminology & Basic IT for Medical Assistants15 Minutes0 Questions
Medical Assistant vs Medical Administrative Assistant
Next