We are delighted to invite you to our 2023 Administrative Professionals Year End Summit which will take place from the 15th – 18th November 2023, at the A’Zambezi River Lodge (Victoria Falls).
Welcome to the 2023 Admin Professionals Year End Summit…
The 2023 Administrative Professionals Year End Summit provides only the very best, most relevant speakers for your industry. Join us for the biggest professional development event for personal assistants (PAs), executive assistants (EAs), and administrative professionals and assistants in Zimbabwe. It’s a great place to share ideas and make new contacts – you’ll feel empowered to affect change and implement your ideas within your workplace. You will acquire the skills to achieve greater recognition for your work, and leave the event inspired and full of new ideas, with many hints and tips from the experts.
Topics lined-up…
- Strategic Planning and Thinking Big Picture
- Building a dynamic duo: The key ingredients for a strong EA / Executive relationship
- Connecting courageously with different personalities
- The Essentials of a Connected Community
- Shifting From the Administrative Mindset to the Agile Mindset
- Finding Your Voice: Knowing When to Use it and When Not To
- Project Management and Influence
Activities lined-up…
- CHOBE (Botswana) Day Trip
- CHOBE Game Drive
- Sunset Cruise
- Tour of the Victoria Falls and Bridge
- Look-Out Café
- Boma Dinner
Who Should Attend…
- Secretaries
- Executive Assistants
- Executive Support
- Business Support
- Receptionists
- Executive Officers
- Administrative Assistants
- Administrative Managers
Cost of Attending…
NB: All packages cover; conferencing and course slides, stationery, teas, lunch, refreshments, cordials, activities and certificates.
Discounts…
- 5% Corporate Discount for 5 or more bookings from the same organisation.
- 10% Membership Discount for students/ members of the Administrative Assistants Academy – become a student/ member and enjoy this membership benefit and many more!
To make your bookings (our banking details)…
Pay to our bank account; (Administrative Assistants Academy, Stanbic Bank (Msasa Branch), USD
Account #: 9140006044394) and confirm by emailing your booking form and proof of payment.
We look forward to warmly welcoming you to this 2023 Administrative Professionals Year End Summit.
Yours faithfully
FOR ADMINISTRATIVE ASSISTANTS’ ACADEMY
Tafadzwa Mawanga
Training Coordinator
Call: +263717077927, +263789732986
Email: admin@adminassistantsac.com
Detailed Course Outline
- Strategic Planning and Thinking Big Picture
Description: If you are one of the many administrative professionals who are supporting strategy efforts – we have your back with this session! Your skills, expertise, and knowledge of the organization are valuable assets to the leadership team and should be leveraged. Now is the time for you to step out from behind the curtain and demonstrate your capabilities with respect to supporting strategy efforts to contribute to the overall success of the organization. This session will introduce you to a framework that will enable you to provide meaningful, consistent, and compelling contributions to the strategic plan.
Learner Outcomes:
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- Discover how a strategic plan is developed, what purpose it serves, how it influences the Organization, and how you can contribute
- Learn the key criteria of an effective strategic plan and how those elements can impact the ability for the organization to achieve the goals and initiatives
- Create a Strategy Toolkit which will be your GO TO resource to introduce consistency in the strategy support activities
- Building a dynamic duo: The key ingredients for a strong EA / Executive relationship
Description: The EA/executive relationship is a critical partnership that sets the tone for productivity, efficiency, and success in the workplace. This session explores the key elements of creating a great working relationship between an executive and their assistant, including effective communication, establishing trust, and maximizing collaboration to achieve shared goals.
This session will provide you with valuable strategies for cultivating a dynamic duo that drives exceptional results.
Learner Outcomes:
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- Understanding the mutual benefits of a productive partnership
- Identifying common challenges and barriers to effective collaboration
- Utilising technology and communication tools to streamline collaboration
- Nurturing an environment of trust through transparency and open dialogue
- Addressing conflicts and challenges that arise in the working relationship
- Celebrating achievements and contributions
- Connecting courageously with different personalities
Description: In our rapidly-changing work environments we are often asked to cope with not just changes in business structures and processes but also with a multitude of different personalities. Different people connect in different ways but how do we best adapt our communication styles to manage our diverse professional relationships for a happier, more positive and more productive workplace and greater interpersonal relationships?
Learner Outcomes:
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- Understand your natural communication, negotiation and operating style
- What does it take to communicate with courage?
- How to connect with diverse personalities and deal with potential conflict
- Create strong and long-lasting relationships with colleagues and clients
- Overcome feelings of self-doubt and anxiety and master courageous conversations
- Managing emotions at work
- Find your voice – in a group, meeting, when public speaking or in one-on-one situations
- Building your personal brand.
- The Essentials of a Connected Community
Description: Create connections, discover opportunities, and learn the art of building a strong and diverse professional network in “The Essentials of a Connected Community” session. In this interactive session, we will create pathways to the power of networking by delving into the roles that form a well-rounded community for you to discover the nuances between mentoring, coaching, and peer relationships as we uncover the keys to identifying and cultivating meaningful connections aligned with your goals and aspirations. Additionally, you will learn essential skills through insightful discussions and practical exercises, empowering you to navigate different roles, set boundaries, and ultimately foster collaborative growth within your network.
Learner Outcomes:
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- Identify Key Community Roles: Understand the distinct roles of mentors, coaches, peers, and confidantes in your professional network, and recognize their unique contributions
- Differentiate Mentoring and Coaching: Differentiate between mentoring and coaching and grasp how each role can contribute to your professional development journey
- Build a Purposeful Network: Learn effective strategies to find and connect with individuals who align with your professional goals and aspirations
- Establish Boundaries for Success: Acquire techniques for setting healthy boundaries within your network to ensure clarity and mutual respect among different roles
- Promote Collaborative Growth: Develop an open mindset to embrace others’ communities, fostering collaboration, knowledge exchange, and mutual support for collective growth
- Shifting From the Administrative Mindset to the Agile Mindset
Description: As the administrative role continues to evolve, it is becoming increasingly common to be called upon to act as informal project managers, thanks to your unique set of strengths and organizational goals.
In this session, you will uncover the powerful connection between your current work and agile project management. With expert guidance, you’ll explore fresh perspectives on planning and execution, and discover how to transform routine tasks into high-impact projects that get noticed by your superiors.
Learner Outcomes:
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- Define agile project management
- Identify opportunities to projectize daily tasks
- Feel empowered to own and control your time
- Move beyond to-do lists
- Embrace the agile mindset
- Finding Your Voice: Knowing When to Use it and When Not To
Description: This transformative training session equips you with the essential skills to excel in communication. By the session’s end, you’ll have practiced intentional and purposeful communication, evaluated situational discernment, engaged in productive dialogue, and implemented ethical decision-making. Whether in personal or professional life, this will empower you to become a masterful communicator, ensuring that every word you speak is meaningful, strategic, and aligned with your values. Join us on this journey to unlock the full potential of your communication skills.
Learner Outcomes:
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- Practice intentional and purposeful communication, ensuring that every word adds constructively to the discourse
- Showcase your ability to appraise various settings and discern when speaking out is beneficial and when silence is preferable
- Identify ways to engage in meaningful talks that foster understanding and cooperation, as well as when it is appropriate to withdraw from unproductive interactions
- Hone the skill of ethical decision-making in communication by recognizing when ethical principles should guide your choice to express yourself or remain silent in morally challenging situations
- Project Management and Influence
Description: We know that you have the capabilities and skills to effectively lead projects – because you do it all the time. Successfully. Now it’s time to kick it up a notch and take the stage. Instead of waiting for someone to ask you to lead a project, raise your hand and volunteer! This session will provide you with the tools you need to highlight your strengths and demonstrate your abilities in providing meaningful leadership to the project team.
Learner Outcomes:
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- Learn about the key elements of the project process that will support a valuable and sustainable project management system.
- Create your own project management system that illustrates the process that you have defined for effectively leading projects on your team
- Discover new approaches to addressing common challenges associated with project work and teams
- Share project experiences and lessons learned with colleagues while also gaining insights from our expert facilitator
