We are delighted to invite you to our upcoming Winter School for PAs & Secretaries which will take place from the 02nd – 05th of August 2023, at the A’Zambezi River Lodge (Victoria Falls).
Overview…
By attending the conference, assistants learn from a mix of professional and leading practitioners about trends, ideas, and practical skills to support them to meet the multiple demands of their daily work. There are also lots of networking opportunities with fellow administrative professionals.
Who Should Attend
- Secretaries
- Executive Assistants
- Executive Support
- Business Support
- Receptionists
- Executive Officers
- Administrative Assistants
- Administrative Managers
Topics lined-up…
- Stepping Up to Leadership
- Managing Stress and Negative Emotions
- The Art of Resilience: Adapt Faster and Achieve More
- Productivity and Time Management for Assistants
- Protocol and Business Etiquette
- Managing Negotiations and Conflicts
Activities lined-up…
- Day trip to CHOBE Botswana (with Game drive).
- Sunset Cruise
- Tour of the Victoria Falls and Bridge
- Look-Out Café
- Boma Dinner
Cost of Attending…
Own Transport & Own Accommodation »»US$ 1,165.00
Own Transport & With Accommodation »»US$ 1,665.00
Road Transport & With Accommodation »»US$ 1,765.00
Air Transport & With Accommodation »»US$ 2,265.00
NB: All packages cover; conferencing and course slides, stationery, teas, lunch, refreshments, cordials, activities and certificates.
Discounts…
- 5% Corporate Discount for 5 or more bookings from the same organisation.
- 10% Membership Discount for students/ members of the Administrative Assistants Academy – become a student/ member and enjoy this membership benefit and many more!
To make your bookings (our banking details)…
Pay to our bank account; (Administrative Assistants Academy, Stanbic Bank (Msasa Branch), USD Account #: 9140006044394) and confirm by emailing your booking form and proof of payment.
We look forward to warmly welcoming you to this Winter School for PAs & Secretaries.
Yours faithfully
FOR ADMINISTRATIVE ASSISTANTS’ ACADEMY
Tafadzwa Mawanga
Training Coordinator
Call: +263717077927, +263789732986
Email: admin@adminassistantsac.com
Detailed Course Outline
- Stepping Up to Leadership
From Administrative Assistant to Administrative Professional. While some of the “old guard” believes that the 90’s name change from secretary to administrative assistant to administrative professional is just another example of political correctness, it in fact represents a true paradigm shift. Many of the functions and responsibilities of management have fallen on the shoulders of administrative professionals as organizations have downsized over the past decade. In this important session, we will discuss this new reality and develop those crucial management tools needed to take you to a higher level of proficiency.
- Managing Stress and Negative Emotions
Stress has been called the “disease of the twenty-first century.” Unquestionably, the next decade will bring with it continued change and increased challenges for those in the role of administrative professional. The pressure of doing more with fewer resources and tighter timelines will only intensify. Paradoxically, stress can be either “the spice of life or the kiss of death.” The critical difference between positive and negative stress lies in the way we perceive and deal with each stressful situation – in short, the way we cope! At this important session you will come to recognize the sources, symptoms and effects of stress and will develop strategies for effectively preventing, reducing, and managing stress.
- The Art of Resilience: Adapt Faster and Achieve More
In today’s competitive world, there’s no time to recover from our setbacks slowly. You need to be able to adapt quickly in order to achieve more. Building resilience means developing new behavior patterns in tough times, this session will show you the quickest ways to get back on track and be successful, no matter the challenges you face in life and work. Participants will be able to:
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- Recognize the benefits of connecting with the purpose of change
- Develop new strategies to maintain personal power and a sense of control during times of change and chaos
- Apply the “Stop, Drop, and Roll” technique for chaos management
- Productivity and Time Management for Assistants
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- Working with ever-expanding workload
- Planning your Productivity
- Productivity tips, tools and techniques
- Use of technology to enhance productivity
- Protocol and Business Etiquette
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- Principles of Business Etiquette
- Phone, e-Mail and Meeting Etiquette
- Understanding Values, Beliefs and Perceptions
- Dealing with Different Personalities and Cultures
- Managing Negotiations and Conflicts
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- Define the sources of conflict in the workplace
- Employ strategic diplomacy to handle office politics, difficult people and demanding situations
- Negotiate to empower self and others to achieve goals
