2024 Administrative Professionals Year End Summit – A’Zambezi River Lodge (Victoria Falls) 13-16 November 2024

We are delighted to invite you to our 2024 Administrative Professionals Year End Summit which will take place from the 13^th – 16^th November 2024, at the A’Zambezi River Lodge (Victoria Falls).

Welcome to the 2024 Admin Professionals Year End Summit…

This Summit offers an unparalleled opportunity for assistants to gain insights from a diverse array of seasoned professionals and leading practitioners. They will delve into the latest trends, and innovative

ideas, and acquire practical skills essential for navigating the multifaceted demands of their daily roles.

Topics lined-up…

1. Revolutionizing Administrative Work with AI: Making Life Easier for Administrative Professionals
2. Strategic Engagement: Mastering Your Role in Leadership Discussions
3. Break Microaggression Barriers to Build a Thriving Workplace
4. Confidence Building Strategies to Power Up Your Professional Game
5. Become a Change Champion: How to Lead Yourself and Others Through Change
6. Bounce Back Better: The Power of Adversity Intelligence for Admins
7. Inside the Boardroom: Exploring Governance for EAs

Activities lined-up… 

• CHOBE (Botswana) Day Trip
• CHOBE Game Drive
• Sunset Cruise
• Tour of the Victoria Falls and Bridge
• Look-Out Café
• Boma Dinner

Who Should Attend… 

• Secretaries
• Executive Assistants
• Executive Support
• Business Support
• Receptionists
• Executive Officers
• Administrative Assistants
• Administrative Managers

Cost of Attending… 

NB: All packages cover; conferencing and course slides, stationery, teas, meals, refreshments, cordials, activities and certificates. 

Discounts… 

• 5% Corporate Discount for 5 or more bookings from the same organisation.
• 10% Membership Discount for students/ members of the Administrative Assistants Academy.

To make your bookings (our banking details) …

Pay to our bank account; (Administrative Assistants Academy, Stanbic Bank (Msasa Branch), ZWG Account #: 9140006041174) and confirm by emailing your booking form and proof of payment.

We look forward to warmly welcoming you to this 2024 Administrative Professionals Year End Summit.

Yours faithfully

FOR ADMINISTRATIVE ASSISTANTS’ ACADEMY

Tafadzwa Mawanga

Training Coordinator

Call: +263717077927, +263789732986

Email: admin@adminassistantsac.com

Detailed Course Outline

1. Revolutionizing Administrative Work with AI: Making Life Easier for Administrative Professionals

AI is Making a Big Impact on the World of Administrative Professionals—Here’s How

Artificial Intelligence (AI) continues to make waves in the world of administrative professionals, providing the support they need to streamline tasks, increase efficiency, and skyrocket productivity. But before we dive into the many ways AI can revolutionize the administrative world, let’s get one thing straight – AI is here to assist, not replace. It’s a powerful tool that, when used correctly, will aid your daily tasks and enhance your career. This is why we focus on teaching assistants how to work in tandem with AI and use it to their benefit in this session. We will explore the many ways AI is changing the game for administrative professionals, executive assistants, and administrative assistants.

There are numerous AI tools available to help administrative professionals streamline their work and boost efficiency. Some are made specifically for administrative professionals, and others are made for various industries but fit well into the scope of our work. As AI has grown, so have the tools available and their capabilities. We will also go through some of these commonly used AI tools.

2. Strategic Engagement: Mastering Your Role in Leadership Discussions

Join us for an enriching session tailored for top-level executive assistants operating within the C-suite. In this dynamic workshop, we will delve into advanced strategies and essential skills for navigating the complex landscape of executive support with finesse and effectiveness. Trust and communication serve as the foundation upon which collaboration is built, while embracing differences and fostering flexibility and adaptability are essential for tailoring collaboration to meet diverse needs.

The biggest distraction for top executives is relationships, making it imperative for executive assistants to excel in building relationships up, down, and across the organization. This session will showcase practical techniques and proven methods for mastering relationship-building in all directions, enabling you to become an invaluable asset to your executive and the broader leadership team.

From cultivating a leadership mindset to mastering self-leadership and enhancing communication skills, this session covers a range of topics designed to elevate your performance and impact as a top-level executive assistant. Get ready to learn new insights and proven strategies, and propel your career forward in the dynamic world of C-suite support.

3. Break Microaggression Barriers to Build a Thriving Workplace

This presentation aims to educate administrative professionals about microaggressions and their effects in the workplace, and equip participants with practical solutions to address and prevent them.

Takeaways:

Terminology: We will define and explain microaggressions, providing examples to ensure a clear understanding. We will also explore different types of microaggressions, such as micro assaults, micro insults, and micro invalidations, and their impact on individuals. In addition, the presentation will provide an overview of the vast impact microaggressions have on many people, usually underrepresented groups.

Roles: Participants will learn that individuals’ roles can change rapidly and unpredictably. This can occur due to various factors, such as new information being presented, unexpected challenges arising, or even a shift in the group’s dynamics.

Impact: Participants will get clarity on how microaggressions are often unintentional, but their impact is real and can perpetuate harmful stereotypes and biases. The presentation will highlight the adverse effects of microaggressions on individuals, teams, and the overall organizational culture. We will discuss potential consequences such as decreased productivity, low morale, and high turnover rates caused by unaddressed microaggressions.

Solutions: Lastly, the presentation will provide practical solutions and strategies for addressing and preventing microaggressions in the workplace. The audience will know the importance of fostering open communication, empathy, and cultural sensitivity.

Engagement: During the presentation, participants will engage in an interactive activity with a partner. The entire presentation will last 45 minutes and aim to engage the audience through visually appealing slides and clear, concise information.

4. Confidence Building Strategies to Power Up Your Professional Game

Want to up your confidence cred? Discover the secrets of gaining confidence and how to easily implement four power strategies that build certainty immediately. You and your team will love this interactive session and will leave with tools to ditch the imposter and grab hold of your inner “I got this.”

You will learn how:

An “alter ego” amplifies confidence in a flash

Secret physical postures build presence and certainty

Swallowing a daily frog builds boldness

Navy SEALS use this strategy to skyrocket bravery

5. Become a Change Champion: How to Lead Yourself and Others Through Change

Change is an inevitable part of the administrative role (now more than ever!). Even under the best circumstances, change is a disruptive force and, for many professionals, it’s a trigger for stress, fear, and anxiety. If not carefully managed, it can destroy morale, decrease productivity, and wreak havoc on the organization. However, with the right strategies and mindset, anyone can learn to productively adapt to change and help others to do the same.

In this session, you will learn:

• • Strategies to manage your own mindset around change even when your natural instinct is to resist.
  • Models and frameworks for understanding change management, human behaviour, group dynamics and learning—and how these things apply to your real-world work.
  • How to determine where people are in the change cycle and provide the right support.
  • How to proactively prepare yourself and your team for change.
  • Strategies to communicate change in the right way and avoid common mistakes.

6. Bounce Back Better: The Power of Adversity Intelligence for Admins

Join this dynamic 45-minute session, where we will explore the transformative power of Adversity Intelligence (AQ) and its critical role in building resilience. This session is designed for administrative professionals across all industries and professional levels, from entry-level to executive suite. Discover how to harness AQ to navigate challenges, enhance decision-making, and thrive in your professional role. Through practical insights, real-life examples, and interactive discussions, you’ll gain the tools needed to develop and apply AQ effectively in the workplace.

Learning Objectives:

• • Participants will be able to identify and explain the four key components of AQ: Control, Ownership, Reach, and Endurance.
  • Participants will be able to implement practical strategies for applying AQ to manage tasks, solve problems, and navigate organizational changes.
  • Participants will be able to identify and leverage personal, professional, and online support systems to enhance their resilience and maintain long-term success in their roles.
  • Participants will be able to develop a personalized Adversity Action Plan to set goals and implement steps for building AQ.

7. Inside the Boardroom: Exploring Governance for EAs

Whether you’re exploring career opportunities related to governance, already supporting a board, or simply curious about how board roles intersect with executive leadership, this session takes you inside the boardroom, beginning with a look at the foundations of good governance. Examine emerging governance priorities that affect boards and learn what’s expected of governance professionals – the people who support boards and serve as a liaison between the board, the leadership team, and other key stakeholders. We’ll look at transferable skills you can bring to the boardroom, and how to hold your own and thrive as you interact with influential people.

Learning Objectives:

• • Confidence through credibility: the foundations and principles of good governance
  • Roles, responsibilities, and opportunities to influence board effectiveness
  • Board dynamics: relationships, conflicts, and traits to help you thrive as a governance professional